Safe Custody Information

 

Information on Safe Custody : Postpay Subscriber:

  1. Your service is subject to getting disconnected in case of non usage for 90 Days.
  2. Your Postpaid account will fall under non usage category if there is no voice call/ video call (incoming or outgoing) or an outgoing SMS or a data usage or usage of Value Added Services or rental payment etc for period of 90 Days.
  3. Your account will not be considered for non usage during
    • period for which advance rentals has been paid
    • period under safe custody.
  4. Your account will not be charged any rental for period under Safe Custody.
  5. Following charges for Safe Custody will be applicable
    • 150 / for first three Months, Non proratable and Taxable.
    • 50/ per month will be charged For subsequent months.
    • Charges to be billed in the next bill for the number of months the customer asks for FSC.
    • Eg: if customer asks for 8 months Rs.400 to be charged in next bill.

If the request for renewal is given after the safe custody feature expires then the customer will be charged Rs.150 at least.