Photon Max WI-Fi Upgrade Offer

Upgrade In 3 Easy Steps

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Verify

Verify Your photon
number & book an order

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pay-icon

Pay

Make online payment
or opt for Cash on Delivery
and get your new device
home delivered

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Activate

Get a call from Customer Care
within 48 hours for Activation of
your connection.Alternatively.you
can dial 1800 266 121

Eligibility criteria for this offer

  1. You can upgrade your existing Postpay Photon device to a Photon Max Wi-Fi, if you have a Postpay Photon Plus, Photon Whiz or Photon Max device connection.
  2. You can make an online payment of Rs.1999 (Delhi/NCR price @ Rs.1399) or opt for Cash on Delivery for the device amount. (You will get 100% cash back on this device amount disbursed as Bill Value discount of Rs.150 for first 3 months and Rs.250 from 4 month to 9 month; and Rs.49 for one month. This offer will be applicable on all bill plans ). For Delhi & NCR circle applicable Bill Value Discount is Rs.100 for 13 months.
  3. You are not eligible if:
    • You are on a Prepay connection.
    • You are trying to avail the offer on a Photon 3G, Photon 3G+, Photon Wi-Fi Hub, Photon Max Wi-Fi Hub, Photon Max Wi-Fi Duo or Photon Max 3G Wi-Fi device.
  1. This offer is applicable for upgrading to Photon Max Wi-Fi from Photon Whiz, Photon Plus and Photon Max.
  2. You can make an online payment of Rs.1999 (Delhi/NCR price @ Rs.1399) or opt for Cash on Delivery for the device amount. (You will get 100% cash back on this device amount disbursed as Bill Value discount of Rs.150 for first 3 months and Rs.250 from 4 month to 9 month; and Rs.49 for one month. This offer will be applicable on all bill plans ). For Delhi & NCR circle applicable Bill Value Discount is Rs.100 for 13 months.
  3. This offer is not applicable on Advance Rental Plans.
  4. Upgrade will not be applicable for OEM (original equipment manufacturers) customers (customers on special device bundled plans) for the first six months from their date of activation. Cashback will only be given against your monthly bills:
    • If you switch to a new plan before the cashback period ends, the cashback offer will then continue against your new bill plan for the remaining months.
    • If you choose to disconnect your Photon Max Wi-Fi before the cashback period ends no refund in any form will be given to you for the balance cashback amount.
    • If you choose to switch from a postpay plan to a prepay plan before the cashback period ends, the offer will be discontinued.
    • If an OEM customer chooses to upgrade post 6 months from the date of activation, the current offer will seize to apply.
  5. For applicable DOA policy on the new device, click here.
  6. In case of any complaints pertaining to upgrade you can email to eshop@tatadocomo.com or have an online chat with our customer care executive within 3 days of delivery.
  7. In case you have issues pertaining to the bill plan or the swapping of device, you can call the customer care number at 1800 266 121.
  8. The new plan you select will replace your existing plan from your next bill cycle.
  9. Once the order is delivered, no refund/ return will be provided.
  10. Only devices available in stock will be delivered.
  11. Max Technology: Upto 3 times faster internet speed in comparison to Photon Plus. Internet speed would depend on multiple factors like network conditions, application being used, user computer hardware and software, web pages accessed, time of day & number of simultaneous users. Speed to be measured only till first point of presence as per TRAI guidelines. Available in select cities.
  12. Max speed is available in Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Faridabad, Ghaziabad, Gurgaon, Kolkata, Lucknow, Mangalore, Mohali, Mumbai, Mysore, Noida, Panchkula only. In other cities it will operate on Photon Plus or Whiz speed.

Please select this checkbox to confirm that you have read & understood the offer details.


Proceed to Upgrade

Don't know your photon number?

  • Give missed call to 7208012345 form your registered contact number to get an instant SMS with all details
  • Connect your photon device and check the Qucik Look page to view this number
  • Check the SMS received.if you have opted for daily photon usage alerts.
  • Your monthly bill carries your photon number too.