International Roaming Packs & Plans

If you’re flying to any of these countries, then you needn’t bother fiddling around your mobile phone at all. Just switch on your mobile and it will automatically connect to any of the available network in that particular country.

The mentioned tariffs are indicative and subject to change without notice since visiting network charges change from time to time. Caller Line Identification Number (CLI) is not guaranteed while roaming.

Terms and conditions apply. Tariff plans may change as per TRAI directions/regulations.

• Check that your international roaming is active by calling our 24 Hours Customer Care.
• Store +91 before the phone numbers of your family and friends in your phone book
• Cancel Call Divert/forward facility unless needed to avoid being charged for incoming as well as received calls.

• Find out before flying if your handset works in the country you're traveling to.
• Please check the Handset compatibility with Network frequency (850/1900/2100 3G networks) before travelling outside India. Click here to find out the frequency of country visiting
• Carry along a world traveler plug as the power sockets in some countries may be different from those used in India.a
• Do remember to switch off your mobile phone when you board the plane

Ideally, your phone will automatically select the best local network after your switch on your phone. It may take a little longer for the network name to appear. If it doesn't, you can do so manually on your phone in simple steps:

• Step 1: Select Settings in the main menu
• Step 2: Choose Network Selection
• Step 3: Select Manual
• Step 4: Select the network you want from the list

• To make a call, dial the full number, including country specific area codes.
• Incoming calls are charged when you receive calls.
• Sending & receiving text messages works exactly the same as when you're in the India.

• We suggest you cancel the call divert/ forward facility while roaming as diverted calls are charged whether received or not.
• In case you require to use call forward facility, use the ‘unconditional/ all calls' option or ‘switched off / not reachable' option.

If you lose your Tata DOCOMO mobile phone or SIM card while roaming, or encounter any other difficulty while on International Roaming, call Tata DOCOMO customer care immediately on +919225510000. These calls will be charged at the regular international rate.

1. The tariffs are exclusive of VAT, service tax and any taxes charged by foreign network, which would be additionally charged for.
2. Tariffs are indicative and subject to change without prior notice.
3. Caller Line Identification Number (CLI) is not guaranteed while roaming.
4. All Data (Dive In / Internet /MMS/Blackberry) usage is charged based on Volume.
5. All Data (Dive In/ Blackberry/MMS) usage is charged based on Volume of data sent or received. Your local unlimited plan for Data/Blackberry is not valid overseas.
6. For Data: Additional PDP charges may apply with some operators. PDP context is an association between the Visited and Home Data network and is used for validation of the Data subscriber. This appears in the bill as charges against 0 Kb usages, which are nonetheless billable.
7. Data is chargeable during IR as some Smart phones/device get connected to Data Network automatically, and if a particular application is ON, the application can trigger data connection automatically
8. Calls made to Customer Care centre (from international roaming location) will be charged as per the international roaming tariff.
9. Please note that download speeds can vary depending on network conditions.
10. 3G handsets are required for roaming in Japan / Korea. Click here for more details.

All geared up & excited for your overseas trip? Well, here’s something you got to do to activate international roaming on your Tata DOCOMO CDMA phone.

Visit any of our Tata Docomo Brand Store and fill-up the international roaming subscription form and pay the applicable deposit, along with the TSIM card charge Rs.249.

How to activate:

Dial *472 from your phone and press the "call" key. To activate this service you need to make this call before you leave India.

How to deactivate:

Dial *473 from your phone and press the "call" key. This service can be deactivated when you are back in India by dialing *473 from your handset.

Pre page announcement:

Unimportant calls on a trip abroad can be really annoying! Therefore we let your callers know that you’re out of the country so you can get a break from those trifling calls. The following announcement will be played to all the callers who try to call you:
"The person you have called is currently roaming internationally and will be charged incoming international rates for this call. Kindly hold on while we connect your call."

Checking your phone's compatibility is one thing you need to add to your travelling abroad checklist.
If you’re roaming in any country on CDMA network, you can use your CDMA mobile to stay connected with the world. However you need to have the latest PRL version installed. Visit any of our Tata Docomo Brand Store to get the same done.
Don’t have Latest PRL on your phone? Well, just dial *228 follow IVR steps & download it in a jiffy. In case you are going to be roaming in any country on GSM network, you need to have a GSM handset or dual mode 'World phone', in which you need to insert the One World One Number (OWON) SIM.
You can also access data on Blackberry devices while roaming on partner GSM network and on Sprint in USA on CDMA network.

If you are in a country with CDMA network, your phone will automatically latch on to the partner operator’s network as soon as your phone is switched on.
If you are in a country with GSM network, you will need to insert the OWON SIM card into a GSM handset and your phone will automatically latch on to the network.. In case that does not happen, you can select the network manually.

1. Prices are indicative only and are subject to foreign exchange fluctuation of USD and EUROS. The above-mentioned tariffs are indicative and subject to change without notice by the visited Operator.
2. IDD Charges: International Direct Dialing. IDD are additional charges charged over the Airtime charges for International calls to countries other than India; Click here to know the IDD rates.
3. Roaming to Korea.
4. The given tariff will be applicable with new OWON card for CDMA subscribers.

(New OWON card- International Roaming SIM card) commercially launched on 10th Oct '2012.

• Before you leave for the airport, ensure that that international roaming service is activated on your phone by calling our 24 hours customer service helpline - 12777.
• Download the latest PRL on your handset each time before you leave. PRL is a small program included in the T-SIM card so that your number works across the world in GSM as well as CDMA Networks. The program is pre installed in the OWON which is given to the customer while provisioning for International Roaming (Note: the OWON will also work while you are in India)
• Make sure to deactivate call forwards on your handset.
• Store your frequently-used numbers in your phone book in the international dialing pattern.
• Carry our CDMA Roaming SIM and a Dual Mode (CDMA + GSM) handset OR a spate GSM handset for using roaming on our GSM partner networks.
• Ensure that your handset is suitable for roaming on the partner networks of any visiting country.
• Carry phone charger, travel adapter and your welcome kit with you.
• Activation of World Roaming will enable you to access both voice and data while roaming abroad.
• To use data services while roaming on GSM network, please select the pre-defined APN on your handset “Tata DOCOMO One World”.
• If “Tata DOCOMO One World” APN is not pre-defined on your handset, please configure the APN manually. APN is “INTERNET.TTSL.IN”.
• If you are not able to send SMS, please check your SMSC center number in SMS settings. It should be “+919040455000”.
• Do remember to switch off your mobile phone when you board the plane.
• If you face any issues while using International roaming kindly call us on 919225510000 (International Roaming Charges Applicable) or email : int.roam@tataIndicom.com.
• If you are in a country with CDMA network, your phone will automatically latch on to the partner operator’s network as soon as your phone is switched on.
• If you are in a country with GSM network, you will need to insert the OWON SIM card into a GSM handset and your phone will automatically latch on to the network.. In case that does not happen, you can select the network manually.
• If the GSM network is not selected automatically, please select the network manually by doing manual network search and select available network.

Step 1: While new subscribers can simply tick the ‘International Roaming' option on the Tariff Enrolment Form, existing subscribers need to fill in a Roaming Agreement Form with a Photo ID. (Passport Copy /Driving License / Pan Photo Id / Credit Card Copy) and submit the same at Tata DOCOMO Brand Stores

Step 2: Pay a refundable security deposit of INR 3,000/- for International Roaming. Monthly charges @ Rs.99/month will be charged in your bill for International roaming facility.

Step 3: SMS MT is free in International Roaming

How to select

If you’re flying to any of these countries, then you needn’t bother fiddling around your mobile phone at all. Just switch on your mobile and it will automatically connect to any of the available network in that particular country.

The mentioned tariffs are indicative and subject to change without notice since visiting network charges change from time to time. Caller Line Identification Number (CLI) is not guaranteed while roaming.

SMS destination number given in bill display, may not match with the actual destination number.

Terms and conditions apply. Tariff plans may change as per TRAI directions/regulations.