Mobile Internet 3G FAQs


Select 'TATA DOCOMO INTERNET' WAP profile in Settings

In case of the WAP 2.0 compliant phones,

Alternatively SMS INTERNET to 52270 and save received settings as default settings on your mobile

You can use our Internet Usage Calculator to get an approximate usage based on the amount of time you spend on the Internet, and we will recommend the most suitable plans for you. Alternatively, If you are a prepaid customer dial *141# and for postpaid dial *189# or simply log-in to My Tata Docomo App

Buying an internet pack is very simple and you can choose from multiple options:

  • Online on the website
  • On my Tata Docomo App
  • Simply Dial *141# for Prepay and *189# for postpaid

Yes, in order to use 3G services you need to have a handset which is compatible with 3G network, in case you handset is already 3G compatible then you don’t need to purchase a new phone. Different 3G handsets have different speed capabilities, we recommend that you use an HSPA (High Speed Packet Access) enabled handset for the best experience.

Select 3G mode or Dual mode (Depends on device) to use 3G services on your phone. No other changes to be made in settings for using 3G services.

To be updated, any software or app update would use your Mobile Internet. If you have a Mobile Internet plan/ pack, the usage would be consumed from there. Otherwise it gets billed to you at 10p/10KB. Do remember that most Smartphones have an option of “Update Apps on Wi-Fi”. You may choose this option to reduce your Internet usage by Apps.

In case you use a dual SIM phone, insert your Tata Docomo SIM card into the slot marked SIM Card 1. Then go to "Settings" and select "SIM 1" for internet services.

If you are latched on to the Tata Docomo network on 2G/3G, you will be charged at home circle rates or from your internet pack. If you are latched on to the Non Tata Docomo network, you will be charged 10p/10KB and Data Pack benefits will not be applicable.

After the consumption of the free day & night usage of the packs, you will be charged with a rate of 10p/10KB.

If you recharge with two Data packs the same day, then the data benefit of the existing Data pack will be forfeited and the data benefit of the latest/current pack will apply.