Billing Payments FAQs


Opt for 'e-bill only' and get itemised bill worth Rs. 25 absolutely free of cost. You can choose e-bill through My Account or by sending and SMS 'ebill space your email id" to 121 from your Tata Docomo phone number.

You can pay your bill through the following Options:-

  • Quick/ Intant Bill Pay: through Net Banking Or Credit Card Click Here to continue
  • My Tata Docomo App: through Credit Card Or Bank Account Or Cash Card
  • Cash: Walk-in at our any Tata Docomo store Or visit at Suvidhaa, Oxigen, Or Easy Bill Outlets and pay in CASH
  • Credit Card: Walk-in at our any Tata Docomo store Or Go to Tata Zone/Dive-In facility on your mobile phone. Click>'Postpaid Bill Payment' > enter your Mobile Or Account number> Amount and Credit Card details and OTP (One time Password). OTP would be provided by your bank.
  • Cheque: Payment at Tata Docomo Drop Box
  • Auto Pay: Through your Credit Card Or Bank Account. To avail this service please complete Auto Debit SI/ ECS registration form available at our TATA DOCOMO stores Or Click here to download the form. Post registration each month your bill will be directly debited from your Credit Card Or Bank account.
  • IVR: Dial 121111 (Toll Free) and pay through Credit / Debit card Note: To get your neareset payment location, SMS CASH AREA PINCODE and send it to 121 (Toll Free) for Cheque type CHQ Or for Credit Card type CC

To make it easy for you to understand your bill, we have made this self help video. Click here to watch

You can view all these details on the My Tata Docomo App or Simply Dial 121111 from you phone

You can view your detailed bill free of cost on My Tata Docomo app or simply Log-in to My Account.

Just type "Dupbill Month ‹first 3 letters of the month›" and send to 121 from your Tata Docomo Number

Visit a Tata Docomo Store fill up the ECS form & provide the document to the executive for ECS & SI Activation.

Each SMS is defined as equivalent to maximum 160 characters ( with spacing). If an SMS extends beyond 160 characters it will be treated as a separate SMS from charging perspective.