You can get details of your bill, activate and deactivate
Value Added Services and even subscribe to our Add-on Packs,
all by simply sending an SMS to 121.
To get
your outstanding bill details, SMS BILL to 121.
Request
for a Duplicate Bill. SMS DUPBILL MON where MON is the first
three letters pf the month. E.g. DUPBILL JUN for the month of
June.
To
get your bills by email, SMS ebill <your email id>. E.g.
ebill atul.gupta@hotmail.com
Get all the Tata DOCOMO Value Added Services by sending an SMS to 121 for:
| Customer Desired Service Request |
SMS Key word |
| 1st Word |
2nd Word |
| 3 Way Conferencing |
ACT/CAN |
3WC |
| Daily Un-billed Usage |
SUB/UNSUB |
BILL |
| Feature Call Forward Busy |
ACT/CAN |
CFB |
| Feature Call Forward Immediate |
ACT/CAN |
CFI |
| Feature Call Forward No Reply |
ACT/CAN |
CFN |
| Feature Call Liner Identification Pin |
ACT/CAN |
CLI |
| Feature Call Waiting |
ACT/CAN |
CW |
| Do not Disturb |
ACT/CAN |
DND |
| Do not Disturb |
START/STOP |
DND |
| Bill in specific regional Language |
BILL |
ENG / GUJ / HIN /
BEN / KAN / MAL / MAR /
ORI / PUN / TAM / TEL |
| Feature - Itemised Bill (RC) |
ACT/CAN |
IBLD |
| Feature - Itemised Bill (RC) |
ACT/CAN |
IBLOCAL |
| KODIAK Group calling service |
ACT/CAN |
INSTACHAT |
| Roaming |
ACT/CAN |
NR |
| Feature - Itemised Bill (NRC) |
NRCLD |
|
| Feature - Itemised Bill (NRC) |
NRCLOCAL |
|
| Call Level Change |
ACT/CAN |
STD |
| Feature VMS |
ACT/CAN |
VM |
| On demand Billed/Unbilled usage info |
BILL |
|
| Duplicate Bill |
DUPBILL |
First 3 alphabets of the month |
| Electronic Bill (email Bill) |
EBILL |
Your Email id |
| No print bill |
EBILL |
|
| Unbilled Data Usage Info |
BILL |
DATA |
| Change of tariff |
ACT/CAN |
International CallsUSA |
| Change of tariff |
ACT/CAN |
International CallsGULF |
| Change of tariff |
ACT/CAN |
UK |
| Change of tariff |
ACT/CAN |
STDMAX |
| Change of tariff |
ACT/CAN |
SMSL |
| Change of tariff |
ACT/CAN |
TT |
| Change of tariff |
ACT/CAN |
UPGRADE |
| Change of tariff |
ACT/CAN |
LIFECLI |
| Change of tariff |
ACT/CAN |
INT99 |
| Change of tariff |
ACT/CAN |
STDL |
| Change of tariff |
ACT/CAN |
STDJ |
| Change of tariff |
ACT/CAN |
SMSPACK |
| Change of tariff |
ACT/CAN |
INTRA |
| Handset Change Mobile(By the Dealer) |
CHANGE |
|
| Feature SMS Request |
CAN |
SMS |
 |
Note
- ACT - Activation
- CAN - Cancellation
- SUB - Subscription
- USUB - Unsubscription
You can use our customer-friendly Interactive Voice Response (IVR) service as another means to get a solution to your needs. You could, for example, register your complaints, request for a duplicate bill and do lots more.
Simply call 121 from your Tata DOCOMO Walky or mobile. After the welcome prompt, choose your preferred language. You can set this as your default language for future use. Then just follow the simple IVR instructions.
- With the newly launched 'My Indicom' service, you can manage your Tata DOCOMO account from the comfort of your home or office. All you need to do is visit our website: tatadocomo.com and register yourself for 'My Indicom'. Once you register, you can take advantage of this facility to make using your Tata DOCOMO phone so much more convenient.
- View bills of the last three months online.
- Analyse and segregate personal and official calls.
- Request for your bills via email. SMS ebill followed by your email id to 121 to get your bill via email.
- Pay your monthly bills online through your credit card (Master Card, Visa or Diners) or Internet banking account (Citibank, HDFC Bank, SBI, PNB, IDBI and ICICI).
- View, edit or modify your profile online.
- Club two different accounts into one 'My Indicom' account. This allows you to view details of other accounts that have been clubbed to your account.
User Manuals and Download Dialers
