Mobile Number Portability

Mobile Number Portability

Moving cities? Want to change your network? You can now retain your number as you move across anywhere in the country, just follow 3 simple steps:


MNP Process

MNP India

Click to Show T&C


A. With National MNP service you can choose to retain your current number while relocating or shifting into a different circle.

 

A. Yes national MNP applies to both post-paid and prepaid mobile numbers.

 

A. As per the process, you need to consume your balance while you give a request for MNP. On the similar lines, you will have to consume the balance available in your account else the same will be forfeited.

 

A. Yes, you can choose to stay with Tata Docomo while shifting into a different Circle.

 

A. As per the process, you need to consume your balance while you give a request for MNP. On the similar lines, you will have to consume the balance available in your account else the same will be forfeited.

 

A. You can choose to apply for MNP either from present circle or once you reach new circle.

 

A. Yes you will have to fill in a new application form with all relevant documents required for new connection.

 

A. This is required as per the process and you will have to fill in a new application form with all relevant documents.

 

A. The process for MNP remains same as currently followed (CC agent to explain the process to the customer).

 

A. No there are no additional or extra charges for National MNP.

 

A. Yes the standard roaming charges will apply till your MNP procedure to new circle is completed.

 

A. Your number will be activated within 7days from the date of UPC generation.

 

A. As per TRAI regulations there has to be 90 days gap before application for next MNP request.

 

A. Your bill will carry the billed and unbilled amount of the MNP number till it is activated in its new circle.

 

A. No, your current bill plan benefits will cease to exist once number is activated in new circle. Moreover, we will be unable to process the refund of the excess amount, if any, against your advance rent. You can however choose from a wide range plans and packs being offered in your new circle.

 

A. No, your current bill plan benefits will cease to exist once number is activated in new circle. You can however choose from a wide range plans and packs being offered in your new circle.

 

A. You will be assigned a new bill cycle in your new circle.

 

A. Yes the standard roaming charges will apply till your MNP procedure to new circle is completed.

 

A. National MNP is applicable for mobile numbers only and thus, walky numbers will not be a part of MNP.

 

A. You will have to clear you current billed and unbilled amount prior application for a MNP.

 

A. No, your current bill plan benefits will cease to exist once number is activated in new circle. You can however choose from a wide range plans and packs being offered in your new circle.

 

A. You will have to submit address proof of the circle where your intend to Shift/relocate.

 

A. Sir/ ma'am, According to Department of Telecommunication (DoT), Govt of India (GoI), all mobile customers are allowed to make local and STD mobile calls with or without "0" and "+91".

 

A. Sir/ ma'am, According to DoT, GOI, local and STD mobile calls are allowed with or without "0" and "+91" and therefore, Mobile STD is provided as a default service by all telecom service Providers.

 

A. Sir/ ma'am, Call rate will be as per your current bill / tariff plan only. STD calls will be charged as per STD tariff only.

 

A. Sir/ ma'am, there is no change in landline STD dialling pattern. It remains the same.

 

A. Sir/ ma'am, according to Department of Telecommunication (DoT), Govt of India (GoI), all mobile customers are allowed to make local and STD mobile calls with or without "0" and "+91".

 

A. Sir/ ma'am, according to Department of Telecommunication (DoT), Govt of India (GoI), all mobile customers are allowed to make local and STD mobile calls with or without "0" and "+91". Due to dialling pattern change, STD mobile call restriction cannot be done. We are sorry for the inconvenience.

 





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