Mobile Number Portability

Mobile Number Portability


Switching to Tata Docomo is Simple

Moving cities? Or Simply Want to change your network? You can now retain your number whether you move across the country or wish to change your mobile operator within the city. Just follow these two steps:

Step 1

Generate a Unique Porting code: SMS PORT <Space> 10 Digit Mobile Number to 1900. This code can be generated while roaming as well.


Step 2

Or


Quick Tips for flawless MNP:
  1. Your number must be 90 days old with previous operator.
  2. During processing of your MNP order at Tata Docomo, UPC shall remain valid.
  3. If you are a postpaid customer with your previous operator then please ensure that :
    • Your outstanding with previous operator (billed + unbilled) is cleared.
    • A copy of last bill is provided along with documents.
  4. Any request of ownership change, internal migration should not be placed with previous operator during port-in request processing period.
  5. You should not have any term based contract with your previous operator.
  6. If you are a corporate customer having an UPC which starts with "C", then please provide an authorization letter from your company.
  7. Your number should not be under any litigation.
  8. In case you are changing city, please ensure to place the order with new city pin code and address.
  9. You can expect activation of the number within is 5-8 days from the time document is collected - subject to your previous operator acceptance of the request.

A. With National MNP service you can choose to retain your current number while relocating or shifting into a different circle.

 

A. Yes national MNP applies to both post-paid and prepaid mobile numbers.

 

A. As per the process, you need to consume your balance while you give a request for MNP. On the similar lines, you will have to consume the balance available in your account else the same will be forfeited.

 

A. Yes, you can choose to stay with Tata Docomo while shifting into a different Circle.

 

A. As per the process, you need to consume your balance while you give a request for MNP. On the similar lines, you will have to consume the balance available in your account else the same will be forfeited.

 

A. You can choose to apply for MNP either from present circle or once you reach new circle.

 

A. Yes you will have to fill in a new application form with all relevant documents required for new connection.

 

A. This is required as per the process and you will have to fill in a new application form with all relevant documents.

 

A. Please refer to “How to Switch“ for complete information on MNP process.

 

A. No there are no additional or extra charges for National MNP.

 

A. Yes the standard roaming charges will apply till your MNP procedure to new circle is completed.

 

A. Your number will be activated within 7days from the date of UPC generation.

 

A. As per TRAI regulations there has to be 90 days gap before application for next MNP request.

 

A. Your bill will carry the billed and unbilled amount of the MNP number till it is activated in its new circle.

 

A. No, your current bill plan benefits will cease to exist once number is activated in new circle. Moreover, we will be unable to process the refund of the excess amount, if any, against your advance rent. You can however choose from a wide range plans and packs being offered in your new circle.

 

A. No, your current bill plan benefits will cease to exist once number is activated in new circle. You can however choose from a wide range plans and packs being offered in your new circle.

 

A. You will be assigned a new bill cycle in your new circle.

 

A. Yes the standard roaming charges will apply till your MNP procedure to new circle is completed.

 

A. National MNP is applicable for mobile numbers only and thus, walky numbers will not be a part of MNP.

 

A. You will have to clear you current billed and unbilled amount prior application for a MNP.

 

A. No, your current bill plan benefits will cease to exist once number is activated in new circle. You can however choose from a wide range plans and packs being offered in your new circle.

 

A. You will have to submit address proof of the circle where your intend to Shift/relocate.

 

A. According to Department of Telecommunication (DoT), Govt of India (GoI), all mobile customers are allowed to make Local and STD mobile calls with or without "0" and "+91".

 

A. According to Department of Telecommunication (DoT), Govt of India (GoI), Local and STD mobile calls are allowed with or without "0" and "+91" and therefore, Mobile STD is provided as a default service by all telecom service Providers.

 

A. Call rate will be as per your current bill / tariff plan only. STD calls will be charged as per STD tariff only.

 

A. There is no change in landline STD dialing pattern. It remains the same.

 

A. According to Department of Telecommunication (DoT), Govt of India (GoI), all mobile customers are allowed to make Local and STD mobile calls with or without "0" and "+91".

 

A. According to Department of Telecommunication (DoT), Govt of India (GoI), all mobile customers are allowed to make Local and STD mobile calls with or without "0" and "+91". Due to dialling pattern change, STD mobile call restriction cannot be done. We are sorry for the inconvenience.

 





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