If the Great Metallica song, "Where ever I may roam" describes you perfectly then
you have landed at the right place. So next time when you are in Hong Kong and feel
like bragging a bit to your friends, give them a call using Tata DOCOMO mobile.
Yeah! We are at your side!!!
Make and receive calls on your Tata DOCOMO while traveling and stay in touch with
your friends.
Learn how to activate International Roaming on your
Postpay & see how to
select your network below.
Now stay connected on International Roaming on your Postpay in 2 simple steps:
Step 1: While new subscribers can simply tick the ‘International
Roaming' option on the Tariff Enrolment Form, existing subscribers need to fill
in a Roaming Agreement Form with a Photo ID. (Passport Copy /Driving License / Pan
Photo Id / Credit Card Copy) and submit the same at Tata DOCOMO
Brand Stores
Step 2: Pay a refundable security deposit of INR 3,000/- for International
Roaming. Monthly charges @ Rs.99/month will be charged in your bill for International
roaming facility.
In some newer phones, the Dive-In menu is not obvious. If you are having trouble
locating it, choose your handset below:
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Select :
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You can also glance through these extremely handy
Roaming Tips before you set sailing! Bon Voyage!
If you’re flying to any of
these countries, then you needn’t bother fiddling around your mobile phone
at all. Just switch on your mobile and it will automatically connect to any of the
available network in that particular country.
For International Roaming Tariff details on Postpay, select the country you plan
to fly to below:
Show Details
The mentioned tariffs are indicative and subject to change without notice since
visiting network charges change from time to time. Caller Line Identification Number
(CLI) is not guaranteed while roaming.
Terms and conditions apply. Tariff plans may change as per TRAI directions/regulations
Here are some handy tips to enjoy uninterrupted roaming!
Check-list before you fly
- Check that your international roaming is active by calling our
24 Hours Customer Care.
- Store +91 before the phone numbers of your family and friends in your phone book
- Avoid unnecessary calls on roaming by setting a Roaming Caller tune before flying
- Cancel Call Divert/forward facility unless needed to avoid being charged for incoming
as well as received calls.
Handset Tips before your fly
- Find out before flying if your handset works in the country you're travelling to.
- Please check the Handset compatibility with Network frequency (GSM MHz 850/900/1800/1900)
before travelling outside India.
- Carry along a world traveller plug as the power sockets in some countries may be
different from those used in India.
- Do remember to switch off your mobile phone when you board the plane
Choosing a network when you are abroad
Ideally, your phone will automatically select the best local network after your
switch on your phone.
It may take a little longer for the network name to appear. If it doesn't, you can
do so manually on your phone in simple steps:
Step 1: Select Settings in the main menu
Step 2: Choose Network Selection
Step 3: Select Manual
Step 4: Select the network you want from the list
Making & receiving calls & SMS when
you are abroad
- To make a call, dial the full number, including country specific area codes.
- Incoming calls are charged when you receive calls.
- Sending & receiving text messages works exactly the same as when you're in the
India.
Call Diverts on Roaming
- We suggest you cancel the call divert/ forward facility while roaming as diverted
calls are charged whether received or not.
- In case you require to use call forward facility, use the ‘unconditional/
all calls' option or switched off / not reachable' option.
Getting help when you are abroad
If you lose your Tata DOCOMO mobile phone or SIM card while roaming, or encounter
any other difficulty while on International Roaming, call Tata DOCOMO customer care
immediately on +919029001919. These calls will be charged at the
regular international rate.
Click
to Show T&C
- The tariffs are exclusive of VAT, service tax and any taxes charged by foreign network,
which would be additionally charged for.
- Tariffs are indicative and subject to change without prior notice.
- Caller Line Identification Number (CLI) is not guaranteed while roaming.
- All Data (Dive In / Internet /MMS/Blackberry) usage is charged based on Volume.
- All Data (Dive In/ Blackberry/MMS) usage is charged based on Volume of data sent
or received. Your local unlimited plan for Data/Blackberry is not valid overseas.
- For Data: Additional PDP charges may apply with some operators. PDP context is an
association between the Visited and Home Data network and is used for validation
of the Data subscriber. This appears in the bill as charges against 0 Kb usages,
which are nonetheless billable.
- Data is chargeable during IR as some Smart phones/device get connected to Data Network
automatically, and if a particular application is ON, the application can
trigger data connection automatically
- Calls made to Customer Care centre (from international roaming location) will be
charged as per the international roaming tariff.
- Please note that download speeds can vary depending on network conditions.
- 3G handsets are required for roaming in Japan / Korea.
Click here for more details.
Love exploring new places? Well Tata DOCOMO makes sure that globetrotters like you
are connected with your world whenever, wherever!
To enhance your experience while you’re on the move we have adopted the ‘Power of
One’.
One SIM
Switch to any network without changing your SIM with
India’s first one-of-a-kind One World One Number (OWON) T-SIM card.
With coverage in more than 350 networks across 200 countries you can make calls,
text or surf the net on your mobile while exploring the ends of the world.
One Bill
Break free from the hassles of long bills after your trip abroad. Track your local
& international roaming calls in the same monthly bill. Receive a single consolidated
bill for international & domestic usage in Indian rupees.
One Helpline
Want to activate your Blackberry services or wondering how much it will cost you
to make a call back home? Just call 9225510000 - the single point
customer contact number, to sort all your queries wherever you are.
The calls will be charged at regular international rates.
Now stay connected on International Roaming on your Postpay in 2 simple steps:
All geared up & excited for your overseas trip? Well, here’s something you got
to do to activate international roaming on your Tata DOCOMO CDMA phone.
Visit any of our Tata Docomo Brand Store and fill-up the international roaming subscription
form and pay the applicable deposit, along with the TSIM card charge Rs.249.
How to activate:
Dial *472 from your phone and press the "call"
key. To activate this service you need to make this call before you leave India.
How to deactivate:
Dial *473 from your phone and press the "call"
key. This service can be deactivated when you are back in India by dialing *473
from your handset.
Pre page announcement:
Unimportant calls on a trip abroad can be really annoying! Therefore we let your
callers know that you’re out of the country so you can get a break from those trifling
calls. The following announcement will be played to all the callers who try to call
you:
"The person you have called is currently roaming internationally and will be charged
incoming international rates for this call. Kindly hold on while we connect your
call."
Checking your phone's compatibility is one thing you need to add to your travelling
abroad checklist.
If you’re roaming in any country on CDMA network, you can use your CDMA mobile to
stay connected with the world. However you need to have the latest PRL version 7
installed on it. Visit any of our Tata DOCOMO Brand Store
to get the same done.
Don’t have PRL version 7 on your phone? Well, just dial *228 &
download it in a jiffy. In case you are going to be roaming in any country on GSM
network, you need to have a GSM handset or dual mode ‘World phone’, in which you
need to insert the One World One Number (OWON) SIM.
You can also access data on Blackberry devices while roaming on partner GSM network
and on Sprint in USA on CDMA network.
If you are in a country with CDMA network, your phone will automatically latch on
to the partner operator’s network as soon as your phone is switched on.
If you are in a country with GSM network, you will need to insert the OWON SIM card
into a GSM handset and your phone will automatically latch on to the network.. In
case that does not happen, you can select the network manually.
International Roaming Rates - Inclusive of VAT and other taxes charged by the international
partners
To see the tariff for a country, please load it from the dropdown below and click
the Show Tariff button. You can as many countries to the table below by choosing
additional countries and clicking the Show Tariff button.
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Service Taxes and VAT charges extra as applicable
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Rates indicated above are in Rupees
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Euro / Dollar rates prevailing on 23rd of every month to be considered for rating
of IR calls while billing
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Rates are charged on 60 second pulse.
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(i) Prices are indicative only and are subject to foreign exchange fluctuation of
USD and EUROS. The above-mentioned tariffs are indicative and subject to change
without notice by the visited Operator.
(ii) IDD Charges: International Direct Dialing. IDD are additional charges charged
over the Airtime charges for International calls to countries other than India;
Click here to know the IDD rates.
(iii) Roaming to Korea
The roaming facility is available on, but not limited to, the following handsets
(GSM):
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Nokia N70
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Sony Ericsson M600i
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Nokia N71
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Sony Ericsson K608i
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Nokia N80
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Sony Ericsson K610i
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Nokia N95
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Sony Ericsson W850
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Nokia E61
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Sony Ericsson W910
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Nokia 6630
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Sony Ericsson V800
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Nokia 6280
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Motorola RAZR2 V9
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Here are some tips & tricks that will help you to stay connected when you’re
out of the country:
- Before you leave for the airport, ensure that that international roaming service
is activated on your phone by calling our 24 hours customer service helpline -
12777
- Download the latest PRL on your handset each time before you leave. PRL is a small
program included in the T-SIM card so that your number works across the world in
GSM as well as CDMA Networks. The program is pre installed in the OWON which is
given to the customer while provisioning for International Roaming (Note: the OWON
will also work while you are in India)
- Make sure to deactivate call forwards on your handset.
- Store your frequently-used numbers in your phone book in the international dialing
pattern.
- Carry our CDMA Roaming SIM and a GSM handset for using roaming on our GSM partner
networks.
- Ensure that your handset is suitable for roaming on the partner networks of any
visiting country.
- Carry phone charger, travel adapter and your welcome kit with you.
- Activation of World Roaming will enable you to access both voice and data while
roaming abroad
- Do remember to switch off your mobile phone when you board the plane
- If you face any issues while using International roaming kindly call us on
<Inter National Access Code>919225510000 or email : int.roam@tataDocomo.com
- If you are in a country with CDMA network, your phone will automatically latch on
to the partner operator’s network as soon as your phone is switched on.
- If you are in a country with GSM network, you will need to insert the OWON SIM card
into a GSM handset and your phone will automatically latch on to the network.. In
case that does not happen, you can select the network manually.
