Q. What is the new offer from Tata Docomo for Handsets?
Tata Docomo has launched an exciting Data offer on complete range of Micromax, Microsoft and HTC handsets.
All New Tata Docomo Customers are eligible for Free 1GB of 3G or 2G internet data( basis the handset type and home circle) valid for 30 days, by getting a new Tata Docomo Prepay SIM and using it on any Micromax, Microsoft or HTC smartphone (launched after October 2014).
Q. Is the offer applicable on both Prepay and Postpay?
This offer is applicable for Tata Docomo Prepay customers only.
Q. The offer is applicable on which Handset models?
The offer is applicable on entire range of 3G or 2G Micromax, Microsoft and HTC smartphones bought after October 2014 onwards. Purchase invoice copy required in case of any offer related issues.
Q. What are the criteria for availing the new offer?
- You need to purchase a New Tata Docomo SIM and a new Micromax, Microsoft and HTC smartphone launched after October 2014.
- On inserting a New Tata Docomo prepay SIM in the new handset, please make a first call from the same number (mandatory).
- After the first call, please dial *141*141# for placing the request for free data.
- The free 3G or 2G internet data will be credited to the account within 48 to 72 hrs of the placing the request by dialing the USSD code (*141*141#).
Q. Will the data get accumulated in my account?
No, the data gets overwritten on every new recharge and the left over data will be forfeited upon expiry of the validity of the offer.
Q. Is there some specific First recharge I need to do to get the offer?
No, any circle First recharge can be done as part of the activation process. However, it is mandatory to make a first call from the same number, before dialing the USSD code for free HBO data- *141*141#.
Q. How will I come to know of my Extra balance for data?
Customer can check the extra data by dialing *111*1#
or SMS “BAL”
to 121 post recharge of the select denominations.
Q. How can a customer start using Internet once he gets the Free Data has activated?
The default internet settings are already saved into the Handset when you insert a Tata Docomo SIM card. Then also if any case of any issue to get Internet settings a customer has to sms "INTERNET" to 52270 (toll free on Tata Docomo HOME & CHARGED Rs.3 at non Docomo Network) and save them as default settings. Once it is done customer has to go to the internet browser and select the Docomo internet APN (Access Point Name) on the mobile and start browsing.
Q. What will happen after the consumption of free usage and still left validity?
After the consumption of the free usage, you will be charged with a rate of 10p/ 10KB till the Validity expires. Post that, you will be charged with default rate of 10p/ 10KB.
Q. Can I access Tata Docomo internet on roaming and will I be charged if I use the internet post activation of these packs on roaming?
Yes you can use internet while on roaming, however, the free usage as stated for the above Data Packs will only apply on the Tata Docomo home and Tata Docomo ICR networks. If you are roaming on offnet ICR network, you will be charged 10P/10Kb.
Q. How can I check the remaining usage balance in my DOCOMO Prepaid Number?
You can sms “BAL” to 121 or can dial *111*1# to know the remaining/available Data usage.
Q. Can I Enjoy other circle STV and Talktime offers?
Yes, you can recharge will all STVs and Talktime offers applicable in the circle.
Q. Where will these handsets be available?
The Handsets are available in all leading mobile retail outlets.
Q. What will happen if I do a Data STV over HBO data credit?
The previous balance will be knocked off.
Q. What will be the decrement rate for new HBO pool balance.
The data pool will be decremented on 50kb pulse from the HBO pool bucket.
Q. What will be the data pool where the HBO credit will be shown in TIPPS?
The data credited will be reflected on GPRSDAY bucket in MB’s.
Q. What will happen Post FRC recharge I dial for the HBO offer?
The FRC data will be knocked off and only HBO offer will remain. FRCs with periodic data benefit inbuilt will keep getting data in subsequent months.
Q. What will happen to the validity in the knockoff case?
Validity will remain as whichever is higher.