diet-sms FAQs

What is diet-sms?

'diet-sms', the SMS service that allows you to send really short SMS at just.

1 paisa per character and no charge for spaces between words

This unique service, one of the first of its kind changes the paradigm in the way Indian mobile customers pay for SMS.

How can I send diet-sms?

There are 3 ways of sending a diet-sms To send a diet-sms, a customer has to:

• Go to the SIM-based menu on the phone (called Dive-in Now), scroll to the diet-sms option under the English Language menu, open it and send the SMS (This menu is being pushed to all customer over the next 10 days (1^st to 10^th Sep-2009) and will be sent everyday till we have SIM cards with diet-sms menu available at the time of manufacturing the SIM cards); or
• Tata DOCOMO has also launched a phone application which can be downloaded from Tata DOCOMO 'Dive In' wap portal, or by simply sending a SMS "diet" to 54321. Using this diet-sms application, the customer can send short text messages easily; or
• Tata DOCOMO customers can also send a diet-sms using the normal SMS menu. They need to type the mobile number followed by a space followed by the message and sms this to the short code 52208

How does it differ from Normal P2P SMS?

To the end-user, diet-sms works exactly like a normal P2P SMS and  you are charged 1 paisa per character and no charge for spaces between words. Diet-sms service is for messages upto 15 characters.  However, the 'per character' charging of diet-sms necessitates the routing of the SMS through an application in the backend but this process is totally transparent to the user.

Is it available on DSTK SIM menu?

Yes! It is available on Dive in Now menu under English menu.

Can we download the application thru wap?

Yes you can download application from the Dive in WAP portal or to get the exact link just SMS diet to 54321 (toll free).

What are the charges for the same?

It is 1 paisa/Character and no charges for Spacing.

Is the normal P2P SMS offer applicable on Diet SMS as well?

Promotional or any other offers available on P2P SMS through recharge vouchers / starter packs / tariff plans or any other means is not extended to diet-sms.

How many character we can type thru diet-SMS?

We can type upto 15 characters.

Is there a charge for downloading the application through WAP?

No charges for downloading the application. If the application is downloaded while the customer is in a Non-Tata DOCOMO network, data charges will apply.

What are the charges if I send STD Message?

Charges are same as 1 paisa/character.

Can I send International sms also?

No, it is available only sending to India mobile numbers.

What will be the charges if I use the same in Roaming?

Please do not use diet-sms while roaming outside of Tata DOCOMO networks since normal roaming SMS charges get levied over and above charges for the diet-sms.

How many maximum characters can be used in diet-SMS?

It's a maximum of 15 characters. Thus maximum charging done is 15 paise.

Can u give some short sms text?

Yes. A few example of the same are: How are U, Whr U, Whn u cming, Ok, K, Yes, See U, Bye, Come soon, Gud, Pls Call, Will Call, In mtng.

If I download the application will I get some predefined short text?

The diet-sms application which the customer downloads also contains a bank of most common short SMS as templates. Customers can select the diet-sms from the template and click send.

Do we charge to customer if number entered is incorrect?

The charging will happen.

What is the impact of interconnect charges on the charges of diet-sms?

Currently there is no impact. As and when there is an impact of interconnect charges on SMS, we will keep our customers informed.

I cannot see diet-sms menu in the Dive in Now menu?

We are in the process of sending the diet-sms menu over the Air to you phone. Please ensure that you phone is on the switched on mode for the menu to come and sit inside the English menu of your Dive in Now SIM menu.