General
What is BlackBerry from Tata DOCOMO?
BlackBerry is a wireless solution that allows you to access your business and personal emails from a BlackBerry handheld or a BlackBerry enabled handheld..
These e-mails are push-based e-mails and access is available to e-mails while roaming nationally and internationally in select locations. These e-mails can be your official e-mails and also your personal e-mails. Blackberry also allows you surf the internet, be active on Instant Messengers and socially network on Facebook®, Flickr, and MySpace.
Can we integrate personal as well as business mails together with BlackBerry® Internet Service?
Yes. You can integrate Hotmail®, GmailTM, Yahoo!® as well as your personal POP3/Internet Service Provider (ISP) e-mail accounts with BlackBerry® Internet Service. If your Business mail account is POP3/IMAP enabled or the outlook allows web access, then you can integrate your Business mails as well.
Where can we find the PIN for a BlackBerry® smartphone?
You can find your PIN from the following locations on your smartphone On the Home screen, go to Options >Status. On the sticker of your BlackBerry smartphone box. & Under the battery cover.
Can I subscribe to just the BlackBerry Data plan without any voice plan?
You will need to subscribe to a voice plan along with the BlackBerry data plan. We do have a combo plan specially suited for BlackBerry users. Please see the 1999 plan under our Tariff plans link.
What are the models of handsets available? What is the price of each of these handsets?
The handset models available are the Blackberry 8900 Curve (Rs 24,990) and BlackBerry 9000 Bold (Rs 31,990).
What is the Warranty Period for the handset?
The warranty period extends to 12 Months from the date of purchase for the handset.
What do I do if my BlackBerry Wireless Handheld is lost or stolen?
We would request you to please call the Blackberry Helpdesk on numbers given below to have your account de-activated immediately -
What number do I call for support on BlackBerry service?
You could call for technical support :– 18004190121 (toll-free)
Via phone 011 66200121
What is BlackBerry Internet service?
BlackBerry® Internet Service is an easy way for individuals or small businesses to start using BlackBerry devices.
BlackBerry push technology lets you receive your email effortlessly because messages are automatically pushed to your device.
With BlackBerry you can:
- Add up to 10 supported personal and work1 email addresses on your BlackBerry smartphone.
- Enjoy on-the-go access to your web mail.
- View Attachments
- Stay in touch with your personal contacts on Instant Messengers and through Social Networks like Facebook®, MySpace.
- Enjoy Multimedia capabilities and click pictures and record videos.
What is BlackBerry MaiLite?
BlackBerry MaiLite is a unique BlackBerry Service from Tata DOCOMO with the following features:
- Add up to 10 supported personal and work1 email addresses on your BlackBerry smartphone.
- View Attachments
- Stay in touch with your personal contacts on Instant Messengers.
- Enjoy Multimedia capabilities and click pictures and record videos.
What is the difference between BlackBerry Internet Service and MaiLite?
| Comparison Parameter |
MaiLite |
BlackBerry Internet Services |
| Email configuration from device |
Yes |
Yes |
| Unlimited Push email |
Yes |
Yes |
| Configure up to 10 email accounts |
Yes |
Yes |
| View, Forward, Send, Upload & Download Attachments |
Yes |
Yes |
| Unlimited Instant Messaging (IM) (such as Yahoo! ®, Google TalkTM, Windows Live MessengerTM) |
Yes |
Yes |
| Access to BlackBerry Messenger |
Yes |
Yes |
| Access to social networking applications like Flickr, Facebook® and Myspace |
No |
Yes |
| Internet Browser |
No |
Yes |
| BlackBerry Maps |
No |
Yes |
| Access to Dive In Portal |
No |
Yes |
| Rental per Month |
299 |
899 |
 |
