Q. What is Video Comics ?
A. Video Comics is a Video Calling application that lets the user access & enjoy animated superhero videos from a list of titles to choose from.
A. The user can access it by dialling a video call to the predefined number -
5333320 from his/her 3G phone.
Q. How do i make a video call?
A.After typing the Mobile number press options-> Call-> Voice call and video call. Select the video call option.
Q. How Can I subscribe to it?
A. The user can subscribe by dialling a video call to the predefined number -
53333200 from his/her 3G phone.
Q. How much is the subscription fee to access Video Comics?
A. Video Comics is currently available for subscription as Rs 45 Pack & Rs 20 Pack.
Q. Can I access unlimited Video Comics if I subscribed to the Rs.45 pack?
A. No. For the Rs 45 pack, the user can access the Video Comics service only for 30 minutes within the period of 30 days from the time of subscription.
Q. Do I need to re-subscribe if I exhausts the entire 30 minutes of the Rs.45 pack?
A. Yes.
Q. How can I re-subscribe to the Rs.45 pack?
A. The application will automatically pop up the re-subscription option to you when you try to access the application after exhausting all the subscription minutes.
Q. Do I need to re-subscribe after completion of 30 days of the Rs45 pack?
A. No. You shall be automatically renewed to the Rs.45 pack.
Q. Can I access unlimited Video Comics if I subscribed to the Rs.20 pack?
A. No. For the Rs 20 pack, the user can access the Video Comics service only for 10 minutes within the period of 7 days from the time of subscription.
Q. Do I need to re-subscribe if I exhausted the entire 10 minutes of the Rs.20 pack?
A. Yes.
Q. How can I re-subscribe to the Rs.20 pack?
A. The application will automatically pop up the re-subscription option to you when you try to access the application after exhausting all the subscription minutes.
Q. Do I need to re-subscribe after completion of 7 days of the Rs.20 pack?
A. No. You shall be automatically renewed to the Rs.20 pack.
Q. What handsets are required to access Video Comics ?
A. To access Video Comics, the handset has to be a 3G handset and should also be Video Call enabled.
Q. How much does it cost to access Video Comics in case I do not want to subscribe?
A. The user shall be charged 10 paise for per second of usage.
Q. Can Prepaid Customers access Video Comics ?
A. Yes.
Q. Are there any additional data consumption charges?
A. No.
Q. Is there any age restriction to watch the Video Comics ?
A. No, there is no age restriction to watch the Video Comics.
Q. When can i access Video Comics ?
A. The user can access the Video Comics content throughout the 24 hour time period.
Q. In what cities can i access Video Comics ?
A. The user shall be able to access Video Comics in cities where Tata DOCOMO is offering 3G network area.
Q. What if i have a 3G handset but i am unable to make a Video call to access Video Comics ?
A. Please check if you are in Tata DOCOMO 3G zone. To confirm the 3G network, simply look for the 3G icon on top of the Mobile screen next to the network bar.
Q. Can i access Video Comics on my existing 2 G / 2.5 G nerwork?
A. No.