Q. What is Friend Finder?
A. Friend Finder is easy to use SMS/USSD/WAP based service which facilitates locating your friends. The major features are as follows:
- Manage (Add/Delete) Friends
- Locate Friend
- Manage Privacy (Show / Hide my location from others)
- Directions to friends location from my current location
- Share my location to all my friends
- Send my trailed location (pugmarks) to friend
- Post location update on facebook
Q. How can I subscribe to Friend Finder?
A. The key features of this service are as follows:
- SMS START<Your Name> to 533332
- You can subscribe it through our Customer Care service(Toll free). Just Dial 155223(IVR)
- You can even subscribe it through Customer Care SMS channel. All you have to do is SMS 'START FF' to 155223
Q. If I registered through any one channel say SMS, then do I need to pay extra charges for using other channels like WAP or USSD?
A. No. Once you are registered through any channel, you can access it via any other channel until your subscription is valid.
Q. How much do I pay for this service?
A. Rs.15 / 15 days.
Q. How can learn all the keywords to use this service?
A. SMS
HELP to
533332 (TOLL FREE).
Q. Can I locate non-Tata DOCOMO friends?
A. No.
Q. Can I locate a friend who is valid Tata DOCOMO subscriber but currently roaming?
A. If roaming in Tata DOCOMO network. ICR roaming will shortly be available.
Q. Can I locate a friend who is valid Tata DOCOMO subscriber but currently roaming in other operator's network?
A. Currently not possible. Work in progress.
Q. Can I locate friend whose phone is switched off?
A. No. If the phone is recently switched off then only you will get the location. Otherwise it will show you appropriate message.
Q. How Friend Finder protects my Location Privacy when I don't wish to be locatable to others?
A. You can make yourself not locatable by using keywords Hide & Hide <Cell Number / Name>. Hide applies to all in your Friend List while Hide <Cell Number / Name> applies to specific friend.
Q. How can make myself locatable to others to whom I have denied to access my location with using Hide service?
A. You can make yourself locatable by using keywords Show & Show <Cell Number / Name>. Show applies to all in your Friend List while Show <Cell Number / Name> applies to specific friend.
Q. How Add Friend Service Work Flow works?
A. Once Add service is initiated, SMS is sent to requested number(Receiver) telling him that requestor wants to add him as friend. To accept, the receiver needs to reply with Y <Code> sent in SMS. By doing this, user accepts requestor as its friend and allows it to locate himself.
Q. What if my friend doesn't accept my friend request?
A. The ADD Friend Request is valid for 3 days. Reminder is sent to frind 1 day prior to validity expires. Still if friend doesn't reply then it is considered as your friend is not willing to add you as friend.
Q. What is TRAIL Functionality?
A.
It facilitates sending your location updates to your friend periodically on SMS for certain period (every 30 minutes for next 3 hours).
Q. Can I share my location to non Tata DOCOMO subscriber?
A. Yes.
Q. What is the use of Direction (DIR) service?
A. Direction service facilitates you to get directions to your friend from your current location.
Q. Although I haven't registered with Friend Finder yet, I have accepted Friend requests of my friend thus making me locatable to them. How can I prevent them for locating me?
A.Although yo uare not registerd, still you can make yourself not locatable by using keywords Hide & Hide <Cell Number / Name>. Hide applies to all to whom you had initially allowed to locate you while Hide <Cell Number> applies to specific friend.
Q. How can I de register from Friend Finder? Will my friend List would be lost in case de register?
A.
- SMS STOP to 533332
- By dialing customer care IVR (155223)
- Send 'STOP FF' to 155223