Q. What is My News service?
A. 'My News' service allows customer to read his favorite newspaper on mobile.
Q. How can customer access 'My News' service?
A. 'My News' is accessible through Sms, WAP & IVR.
Q. How can service be subscribed for?
A. There are 3 ways to access 'My News':
- SMS 'My News' to 53333. Customer will receive WAP push to access the service. On clicking on WAP push/URL he will be given option to choose his language & newspaper.
- Go to News zone on 3Glife portal to access 'My News' service. You will be shown screen with subscription option. Post subscription, he will be shown screen to select his language & newspaper. He will receive 2 news alert every day from his chosen newspaper with a wap push to access detailed news.
- Customer can dial 52207777 to access service on IVR.
Q. Is there a downloadable client to access 'My News' service?
A. No, there is no downloadable client available in Phase I.
Q. What are the charges for accessing the service?
A. Per Newspaper
| How much does this cost? |
WAP |
Validity (Days) |
| Rs.7 |
Unlimited access (selected newspaper) NO DAC |
7 |
| Rs.30 |
Unlimited access (selected newspaper) NO DAC |
30 |
 |
Q. Do I need to pay separately for WAP & IVR access?
A. No, If customer subscribes from any of the medium (SMS / WAP / IVR), he will not be charged separately to access the service from other medium.
Q. Do I need to do language & newspaper selection every time?
A. No, you just need to choose your language & newspaper only once at time of subscription. Post that every time clicking on WAP push will open chosen newspaper as default home page for 'My News' service.
Q. Can I change my language & newspaper?
A. Yes you can change your language / newspaper at time of subscription.
Q. Which all language newspapers are available through 'My News'?
A. Customer can choose from newspapers from 9 languages : Hindi, Bengali, Punjabi, Gujarati, Marathi, Kannada, Malayalam, Tamil, Telugu, English.
Q. What are the newspapers available through 'My News' service?
A. There are more than 40 leading Indian newspapers available through this service.
Q. Will data access charges apply to access 'My News' service?
A. No, there are no data access charges to access this service on WAP/IVR.
Q. What are the different ways to Subscribe / Un-subscribe the application?
A. To Subscribe:
- SMS NEWS/MY NEWS to 53333
OR
- TRAI short code
- For Subscription : START MYNEWS to 155223
- For Un-Subscription : STOP MYNEWS to 155223
OR
- TRAI IVR by Dialing 155223
To Un-Subscribe:
- SMS ‘UNSUB NEWS’ to 53333
OR
- SMS ‘STOP MYNEWS’ to 155223
OR
- Dial 155223 to unsubscribe
Q. Do I need to do any specific configuration on handset to access the service?
A. You don’t need to do any additional settings to access service. Your handset need to be GPRS enabled handset to access WAP version. IVR version is accessible even on non-WAP enabled handsets.
Q. Can I do newspaper & language selection on SMS?
A.
Yes, newspaper & language selection is possible through SMS. Just SMS
NEWS to
52207. You will receive SMS with instructions to do language & newspaper selection.
